Privacy Policy

Purpose of this notice

This notice explains how MEGA CANDRA SDN BHD handles personal information collected through megacadra.com while selling kitchenware/homeware products online.

Information connected to orders

Collected data can include identity/contact details, delivery address, order history, payment confirmation status, courier notes, technical website logs, cookies, and support messages involving fragile-item claims, breakage photos, material, capacity, measurement, hygiene condition, and care use.

Business reasons for use

The data is used to complete transactions, dispatch orders, answer enquiries, investigate delivery or product issues, keep proper records, improve website reliability, and protect the store from abuse or fraud.

Service partners

Only necessary details are shared with couriers, payment services, hosting/support providers, analytics services, and legal authorities if required. Customer information is not sold.

Security and retention

We apply reasonable safeguards and keep records only as needed for business, legal, tax, dispute, and security reasons. Internet transmission is never entirely risk-free.

Enquiries

For privacy requests, please contact mega-candra@outlook.com.